SHIPPING POLICY
At Kurou-Black, we offer free shipping for all orders.
We take great care in packaging your items to ensure they arrive in perfect condition.
We aim to dispatch orders within 3 - 5 working days except pre-orders which we aim to dispatch within 2 weeks from the date the order is placed, subject to availability and payment authorization.
Delivery times may vary based on the shipping destination. Customers are responsible for providing accurate shipping information.
International customers are responsible for any customs duties or taxes applicable to their purchase.
Thank you for choosing Kurou-Black for your fashion needs!
RETURN & EXCHANGE POLICY
We want you to love your Kurou-Black purchase! If for any reason you are not completely satisfied, we accept returns within 30 days of the delivery date. Items must be unused, in their original condition, and with the tags and wax seal unbroken and attached.
Customers are responsible for return shipping costs unless the return is due to our error.
Refunds will be issued within 7 - 10 working days after the returned items are received and inspected.
PRIVACY POLICY
Like everywhere you shop online, Kurou-Black too collects your personal information. Think of it as our way of getting to know you better. It means your orders are processed lightning-fast and we can send offers tailored to you, for things that you’ll actually want. And if there’s a problem with your order (unlikely, but it does happen), it also means we can deal with it super-speedily.
Since we have your details, it only seems fair for you to have ours. Kurou-Black is one woman’s band - registered under Via Klave as sole trader.
When it comes to the information we have stashed away about you, we want to be totally upfront – we believe… honesty’s the best policy. You can rest totally assured that we’re committed to protecting your privacy and the security of your personal information.
Still got a question? Feel free to contact us using any of the methods listed in our
Contact Us section.
FREE DELIVERY ON ALL ORDERS